Terms Of Use

Welcome to the MANNAJE ONLINE SERVICES PVT. LTD. Terms of Use agreement. For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at www.mannajeonlineservices.com.“Service” refers to the Company’s services accessed via the Site, in which users can follow the services. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

The following Terms of Use apply when you view or use the Service via our website located at www.mannajeonlineservices.com.

Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use. If you do not agree to be bound by these Terms of Use in their entirety, you may not access or use the Service.

We are the multi service providing company in India. Our Services allows you to hire maids, darji, housekeeping, baby massage expert, household repairs and maintenance experts and cloth cleaning & cloth press services at your door.

  • Supermaids.in - Our maids service allow you to hire maids as per your requirement by visiting the site.
  • Bookmydarji.com - Our darji service allow you to hire professional tailor to make your clothes fit & perfect as you want.
  • Thecleaningteam.in - Our housekeeping service allow you to hire housekeeping services to keep your home (residential) & office (commercial) area clean.
  • Bookmybabyspa.com - Our baby massage service allow you to hire massage expert service for Baby and Mom.
  • Dhodala.in - Our Dhodala service allow you to hire dhobi and press man service for your valuable clothes.
  • Housexperts.in - Our Household Repairs and Maintenance service allow you to hire Electrical, Plumbing, Painting, Carpenter, AC Repairing, Fan Repairing, Fridge & Geyser Repairing and Civil Work experts for your Home.
  • 1. Service replacement option

    The Company (Mannaje Online Services Pvt. Ltd.) provides the service replacement option when customer or client is not satisfied with their work. The service replacement option available for

    i) Maids Service (www.supermaids.in)

    ii) Baby Massage Service (www.bookmybabyspa.com)

    iii) Housekeeping Service (www.thecleaningteam.in)

    2. Service Delivery Time

    The service delivery is depend on the customer/client placing service date & time. We (Mannaje Online Services Pvt. Ltd.) provides the service as per client placing service date & time. Each service has their own service delivery time, details are mentioned below.

    i) Maids Service (www.supermaids.in) - Within 48 hours after placing service order.

    ii) Baby Massage Service (www.bookmybabyspa.com) - Within 24 hours after placing service.

    iii) Housekeeping Service (www.thecleaningteam.in) - Within 24 hours after placing service.

    iv) Darji Service (www.bookmydarji.com) - Standard Delivery 8-10 Days & Emergency Delivery 5 Days.

    v) Dhobi Service (www.dhodala.in) - Within 48 hours after placing service for Pressed Clothes & 2-4 days for Washed Clothes.

    vi) Household Repairs and Maintenance Service (www.housexperts.in) - Within 24 hours after placing service.

    3. Service Fees or Charges

    The service fees or charges is depend on the service. We (Mannaje Online Services Pvt. Ltd.) provides 6 different types of services and each services has their own fees or charges. For more information about fees or charges, contact service provider. The service provider has complete rights to make changes in fees or charges for services.

    We (Mannaje Online Services Pvt. Ltd.) provides 6 different types of services and each services has their own payment policy, details are mentioned below.

    Baby Massage Service (www.bookmybabyspa.com)

  • Client has to pay us a "each month" Fees for Maalish for your baby or you.
  • Client need to pay Fees to us the day a massage expert joins.
  • Our baby massage prices includes the salary of the massage expert & our charges. You don’t need to pay extra to the massage expert.
  • 3 months replacement period - If the massage expert chooses to leave or you let her go, we will replace for FREE. No questions asked!
  • Maids Service (www.supermaids.in)

  • Client has to pay us a "one-time" Fees for finding a maid.
  • Client need to pay Fees to us the day a maid joins.
  • Client will be paying the monthly salary of the maid directly to the maid.
  • Client will get 6 months replacement period - If the maid chooses to leave or you let the maid go, we will replace the maid for FREE. No questions asked!
  • Household Repairs & Maintenance (www.housexperts.in)

  • Client could pay us a "100% payment" after delivering the service.
  • Client has to pay materials cost in advance.
  • We works with dry cleaning service provider and Cloth Ironing Service Provider as an aggregator.
  • The estimated invoice will be generated by the serviceman who visits the customer to do the job.
  • If you require a tax bill then please contact our customer support.
  • After including tax, the service bill / invoice amount will be increased.
  • No visiting charges, if the service amount is more than Rs 250.
  • In case the service amount is less than Rs 250 then visiting charges Rs.250 will be added.
  • Housekeeping Service (www.thecleaningteam.in)

  • You need to pay us a "one-time" Fees for Cleaning Services.
  • You need to pay “50% in advance” and 50% after the finishing the work.
  • Client need to make 1 month salary to us the day a housekeeper joins for monthly bases.
  • Experienced, document-verified - cleaning theam whom we’ve personally met and shortlisted.
  • Only those cleaning guy who pass our quality tests are available/listed.
  • Excellent customer service – provided locally in Mumbai.
  • Client could be pay materials cost extra.
  • Dhodala Service (www.dhodala.in)

  • Client could pay us a "100% payment" after delivering the service.
  • Material/Service will not be deliver until the final payment released.
  • Within 48 hours after placing service for Press Clothes & 2-4 days for Washed Clothes
  • Emergency Delivery Within 12 hours after placing service for Press Clothes & 2 days for Washed Clothes
  • Package will not expire until your taken package kg over.
  • Emergency changes cost would be extra.
  • Darji Service (www.bookmydarji.com)

  • Client has to pay us a "50% in advance" for designing & tailoring.
  • Client has to pay us a "one-time" Fees for designing & tailoring.
  • Other changes cost would be extra.
  • A warranty of 7 days is applicable for Housexperts.in & Bookmydarji.in for all bookings made through Call Center or Website. Warranty includes rework not refund or replacement. There is no warranty exist for other services except these 2 services.
    Refund availability. For refunds on services: You may request a refund within 4 days of hiring services. You can not request for a refund after 2 days of hiring service. Refund amount will be transfer to your account or given to you in next 72 hours after the request accepted. Refund policy only applicable for Maids Service (www.supermaids.in), Housekeeping Service (www.thecleaningteam.in) and Baby Massage Service (www.bookmybabyspa.com).
    We (Mannaje Online Services Pvt. Ltd.) personally checks documents and met workers and shortlisted them before hiring them for client. We only allow those maids, darji, housekeeping boys, baby massage expert and dhobi who are pass our quality and document verification tests.
    The Company respects the privacy of its Service users. Please refer to the Company’s Privacy Policy (found here: http://www.mannajeonlineservices.com/privacy-policy.html) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to the Privacy Policy as well as these Terms of Use.

    You need to be at least 18 years old for use the Service.

    If you are a user who contact us for the Service, you will be asking for name, email, mobile number, location, etc. Once you completed the formalities of contacting form, you receive a call or email for more information. You agree to notify us immediately of any unauthorized use of your email and/or mobile number.

    Your permission to use the Site is conditioned upon the following use, posting and conduct restrictions:

    You agree that you will not under any circumstances:

  • access the Service for any reason other than your personal, non-commercial use solely as permitted by the normal functionality of the Service,

  • collect or harvest any personal data of any user of the Site or the Service

  • use the Site or the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise;

  • distribute any part or parts of the Site or the Service without our explicit written permission (we grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly-available searchable indices but retain the right to revoke this permission at any time on a general or specific basis);

  • use the Service for any unlawful purpose or for the promotion of illegal activities;

  • attempt to, or harass, abuse or harm another person or group;

  • use another person’s name, email and phone number without permission;

  • intentionally allow another user to access your account;

  • provide false or inaccurate information when hiring services;

  • interfere or attempt to interfere with the proper functioning of the Service;

  • make any automated use of the Site, the Service or the related systems, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;

  • bypass any robot exclusion headers or other measures we take to restrict access to the Service, or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data;

  • circumvent, disable or otherwise interfere with any security-related features of the Service or features that prevent or restrict use or copying of content, or enforce limitations on use of the Service or the content accessible via the Service; or

  • publish or link to malicious content of any sort, including that intended to damage or disrupt another user’s browser or computer.

  • You agree that Mannaje Online Services PVT. LTD and his service providers (Bookmybabyspa.com/Supermaids.in/Housexperts.in/Thecleaningteam.in/Dhodala.in/Bookmydarji.com) may at any time terminate your access to the Website or restrict or suspend your access to all or any part of the Website at any time, for any or no reason, with or without prior notice, and without liability.

    Mannaje Online Services PVT. LTD and his service providers (Bookmybabyspa.com/Supermaids.in/Housexperts.in/Thecleaningteam.in/Dhodala.in/Bookmydarji.com) shall be entitled at any time without giving any reason to terminate the booking of services done by You.

    The Company shall have the right to remove any material that in its sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, or that might violate the rights, harm, or threaten the safety of users or others. Unauthorized use may result in criminal and/or civil prosecution under Indian, State and local law. If you become aware of a misuse of our Service or violation of these Terms of Use, please contact us info@mannajeonlineservices.com.
    As part of the Service, we may provide you with convenient links to third party website(s) (“Third Party Sites”) as well as content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). These links are provided as a courtesy to Service subscribers. We have no control over Third Party Sites or Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply our approval or endorsement. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies, including these Terms of Use, no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Third Party Site to which you navigate from the Site or relating to any applications you use or install from the Third Party Site.
    Mannaje Online Services Pvt. Ltd. reserved the copyrights of web, domain, content, service, etc.
    Mannaje Online Services Pvt. Ltd. is legally registered and service licence having company in India. Our company respect and follows the all legal activities as per the Indian act.
    You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks and other proprietary rights. Other product and company names that are mentioned on the Service may be trademarks of their respective owners. We reserve all rights that are not expressly granted to you under these Terms of Use.
    Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.

    For contractual purposes, you: (a) consent to receive communications from us in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

    We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by changing your account settings, using the “Unsubscribe” link in the message, or by sending an email to info@mannajeonlinservices.com or mail to the following postal address:

    Customer Support

    Santacruz (East), Mumbai, Maharashtra - 400055.

    Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.

    THE SERVICE, IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, REGARDING THE SERVICE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, SECURITY, ACCURACY AND NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION THAT ACCESS TO OR OPERATION OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE. YOU ASSUME FULL RESPONSIBILITY AND RISK OF LOSS MONEY AND SERVICE FROM US IF YOU ASK FOR REFUND MONEY AND DONT WANTED ANY REPLACEMENT OF SERVICE PERSON. PLEASE READ REFUND POLICY FOR MORE INFORMATION.
    We can amend these Terms of Use at any time and will update these Terms of Use in the event of any such amendments. It is your sole responsibility to check the Site from time to time to view any such changes in this agreement. Your continued use of the Site or the Service signifies your agreement to our revisions to these Terms of Use. We will endeavor to notify you of material changes to the Terms by posting a notice on our homepage and/or sending an email to the email address you provided to us upon registration. For this additional reason, you should keep your contact and profile information current. Any changes to these Terms (other than as set forth in this paragraph) or waiver of our rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of one of our officers. No purported waiver or modification of this agreement on our part via telephonic or email communications shall be valid.

    If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.

    You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

    These Terms of Use and your use of the Site are governed by the Indian Laws of the India and the laws of the State of Maharashtra, without regard to conflict of law provisions.

    We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.

    YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY AT http://www.mannajeonlineservices.com/privacy-policy.html REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.